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For routes other than Sao Paulo, passengers requesting an infant cradle should go to Air China's designated ticket offices in the departure city at least 48 hours prior to their flight departure time to request a cradle; For the Sao Paulo route, passengers should go to Air China's designated ticket offices at least 72 hours prior to their flight departure time to request a cradle. Remember to bring all travel documents for the adult passenger and the infant when you purchase tickets. Because the number of aircraft with cradles is limited, advance consultation with an Air China business department representative is recommended.
To ensure flight safety, each aircraft on each route has a specified regulation regarding the number of infant passengers to be allowed on the flight. If you plan to fly with a baby, please notify us about the baby at the time of ticket booking or seat reservation to avoid any flight delays that might result from exceeding the number of infant passengers allowed per flight. We will issue a ticket for you and your accompanying baby as long as doing so complies with the corresponding flight limits on baby carriage.
We provide free Infant Bassinet (BSCT) service in selected classes on our international routes operated with B747/B777/A330/A340 aircraft. Each flight can accommodate up to four infant bassinets. Request for the Infant Bassinet (BSCT) service must be made before the specified deadlines at any of our designated ticketing offices in the city of flight departure and the infant can only be accepted for carriage after we have made proper arrangements.
Routes to Africa, Central America and South America (including Havana)
Request for the Infant Bassinet (BSCT) service must be made at least 72 hours before the expected flight departure time but no earlier than 7 days before the expected flight departure time (the flight day excluded).
Other routes
Request for the Infant Bassinet (BSCT) service must be made at least 48 hours before the expected flight departure time but no earlier than 7 days before the expected flight departure time (the flight day excluded).
The Infant Bassinet (BSCT) service is applicable to infants who measure no more than 75cm in body length and no more than 22 lbs/10kg in body weight.
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